Please review the "My Account" tab at the top right side of the web site.  There are many useful tools to help you manage your orders and communicate with Shopmeritcare.com Customer Service about your orders.  You have the ability to request information, cancel orders, track shipments, add notes to orders and manage several aspects of your account.

If you have any questions regarding THIS site and/or the products available please contact the following:

Email: shopmeritcare@spectrumprt.com

Phone: 888-632-8844 Be sure to ask for ShopMeritcare.com Customer Service

Mail:
Spectrum
Attn: Shopmeritcare.com
308 13th Avenue NW
Little Falls MN 56345
Order Status
• Has my order shipped?
• How do I change quantities or cancel an item in my order?
• How do I track my order?
• My order never arrived.
• An item is missing from my shipment.
• My product is missing parts.
• When will my backorder arrive?
My Account
• How do I create an account?
• How do I edit my account information?
• How much is my shipping?
• I forgot my password.
• How do I return my product?
• I received the wrong product.
• What is your return policy?
• When will my order ship?
International Shipping
• Do you ship to my country?
• What are my payment choices?
• When will my order ship and what are my shipping charges?
• What is the return policy?
Guarantees
• Low Price Guarantee
• Privacy Policy
• Security
Pricing and Billing
• Do I have to pay sales tax?
• I have a question on my charges.
• I need a copy of my receipt/invoice.
• When will my credit appear on my account?
• When will my credit card be charged?
Buyer's Guide
• How do I buy/redeem a gift certificate?
• How do I find my product?
• How do I navigate the site?
• How do I use a coupon?
Additional Support
• How do I contact you?